Customer Service Training/Hospitality Cluster

A program of the Hospitality Industry Cluster

The Hospitality Cluster of the Peninsula Council for Workforce Development (PCFWD) along with its partners – Hampton Convention and Visitor Bureau, Newport News Tourism Development Office and Newport News Hospitality Association – holds a customer service training seminars each spring and fall.

The Seminars are designed to provide professional development to those who serve our visitors at our various tourist attractions, hotels and restaurants in Greater Peninsula region.Customer Service Training - November 17, 2015

Contact us today for more information on the Hospitality Cluster and the next Customer Service Training Seminars.

Click here to view flyer- Fall Customer Service Training Seminar 10-26-2017

Click here to view flyer – Spring Customer Service Training Seminar 5-22-2017

Click here to view flyer – Spring Customer Service Training Seminar  5-12-2016

Click here to view flyer – Fall Customer Service Training Seminar 11- 17- 2015