Customer Service Training

FREE Customer Service Training Event – Thursday, October 26, 2017

Customer Service Flyer 10-26-2017

Customer Service Flyer 10-26-2017

Training Highlights:

– How to generate low/no cost guest surprise tactics
– How to orchestrate and deliver surprise tactics using teamwork
– How to foster a culture in which new and creative surprise tactics are continually derived and implemented

Presenter:  Dr. Vincent Magnini

When:     Thursday, October 26, 2017

Three different session times to choose from:

Session I:     9:30 am – 11:00 am  – Click here to register for Session I
Session II:   1:30 pm –   3:00 pm – Click here to register for Session II
Session III: 5:00 pm –   6:30 pm – Click here to register for Session III

Download or view flyer : Customer Service Training – October 26 2017

Location:     The Mariners’ Museum and Park
100 Museum Drive, Newport News, VA 23606
(Use business entrance)

Cost:     FREE

Sponsored by:
Hampton Convention & Visitor Bureau
Newport News Hospitality Association
Newport News Tourism
Peninsula Council for Workforce Development